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Terms & Conditions

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Hotboxx's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Product Information

We strive to provide accurate product information, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4. Pricing and Payment

All prices are in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices at any time. Payment must be received in full before orders are processed.

5. Shipping and Delivery

We aim to process and ship orders within 1-3 business days. Delivery times may vary depending on your location. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns and Refunds

Products may be returned within 14 days of receipt in their original condition with tags attached. Refunds will be processed within 7-10 business days of receiving the returned item. Customers are responsible for return shipping costs unless the item is defective.

7. Limitation of Liability

Hotboxx Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use the website.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

10. Contact Information

Questions about the Terms of Service should be sent to us via our contact page.

Last updated: February 4, 2026